Festival General rules

Cameras

General warning

Advertising : flyers and posters

Medication

What are the allowed objects?

What is the minimum age to access Electrobeach?

What are the forbidden objects?

During the Festival

How do I get to Electrobeach?

Schedules

How do I pay for my purchases at the festival?

Does the 3 day pass includes GreenBeach ?

Services Provided

Lockers

Lost & found

Food & Drinks

What are the prices of drinks and food?

Toilets

Car parks

GREENBEACH GENERAL RULES

How many people must occupy a tent?

Can we choose our campsite?

What is the minimum age to attend the camping?

When is opening and closing GreenBeach ?

I want to come only 1 night at GreenBeach

What are the check-in schedules ?

What objects can not be brought to GreenBeach?

LIFE ON GREENBEACH

How to access GreenBeach ?

How to buy my access ticket for GreenBeach ?

Are lockers available ?

Do I have to use a shuttle to go to the festival area ?

Can I access with my car in the GreenBeach area?

Are sanitary facilities regularly cleaned ?

What are the GreenBeach facilities ?

How do I pay for my purchases at the camping?

THE WRISTBAND

I didn’t receive my wristband in the mail, what to do?

How to change the name of my ticket ?

I received my wristband, but it is defective

How can I lose my bracelet?

How to position the bracelet on my wrist?

How can I acquire EMF credits ?

How can I pay with my bracelet?

I didn't receive my wristband at home !

I did not receive my bracelet at home!

What's cashless payment ?

Cashless payment terms and conditions

What if I didn't receive my wristband at home ?

REGISTER AN ACCOUNT AND CONNECT AN E-TICKET OR WRISTBAND

How can I transfer money to my wristband ?

Can I register multiple bracelets in the same account?

Can I disable a wristband from my account ?

Why should I create an account and link my wristband ?

How to connect my e-Ticket to my account ?

How to connect my wristband to my account ?

How to create an account before having its wristband ?

EMF CREDITS

How many credits can I buy?

How to get credits before arriving on the festival site ?

How to buy credits on the festival website?

What is Auto Credit?

My Auto credit didn't work. What can be the problem ? What should I do ?

How can I cancel Auto credit ?

How can I check my credit balance ?

Where can I pay with my credits?

What happens if I do not use all my credits?

What minimum amount do I must have in my bracelet?

Will I get a receipt for purchases I make during the festival ?

Are there limits to the amount that can be spent in a single transaction?

Are there limits on the value or number of transactions I can do with my wristband ?

EARLY BIRD

How to access the sale with my code?

My access code doesn't work

I didn't get the email with my access code

PURCHASING PROCESS

Buying process step by step

Which payment methods are available

What are the payment fees ?

Should my credit card used to purchase the tickets be valid the day of the festival ?

INFORMATION

What are the purchasing phases?

When will be available 1 day tickets ?

Is a 2 days pass available ?

Where can I buy tickets?

When will I get my ticket(s)?

How do I personalize my ticket(s)?

When will I receive my wristband?

What if I don’t want to get the wristband at home ?

How to get my wristband if I do not get it at home?

RESALE

Can we resell our ticket?

I bought a ticket outside the official circuits of sale, could I attend the festival?

How to change the name on the tickets ?

Can we enter with a wristband which is not in our name?

If we come with a ticket not in our name, will the access be refused to us?

Are the tickets nominative?

Are the wristbands nominative?

Is it possible to get a refund for tickets?

PRMs Access - Informations

Are there facilities reserved for Persons with Reduced Mobility?

Is the festival area easily accessible?

What documents are required?

How to get to the PWD Parking?

Intellitix

I am offered a ticket on a classified ads website or hand in hand, what to do?

How to personalize my ticket or my wristband?

Why personalize my bracelet?

How can I pay with my wristband?

How can I check the history of my transactions?

I have problems registering an account

I registered my account but did not receive the activation or registration email

I activated my EMF account but when I try to log in, it says my username is not found?

Who else but me will have access to my EMF account information?

Will the RFID reader turn on if I walk past?

How secure is the wristband?

Can RFID Frequency interfere with my other credit cards, such as credit or debit cards?

How can I transfer money to my wristband?

How can I get the money back on my account?

Can I pay with cash/bank card on the stands?

Is it important to arrive earlier than usual at the festival?

I lost my wristband, what to do?

I didn’t receive my wristband in the mail, what to do?

Answers to your questions and questions
festival rules and GreenBeach are here!

Cameras

Photo devices

All different types of digital cameras and/or video cameras are allowed. Our advice : make as much movies as possible and upload it on Youtube !

Photos and movie recording

During the event, pictures and film recordings will be made: at arrival all visitors give the organisation silent approval to multiply, exploit and broadcast these images/photos.